[Solved] Error -2002f while using macOS Internet Recovery

All friends of mine know that I’m a tech-guy… That I love technology whatever it is – from phones to quadcopters, from hand tools to RGB video lights. That said, if there is something I can help with, sure my friends will bring it to me. This time I had to erase a MacBook, so the owner could sell it. I didn’t think too long before deciding to complete an Internet Recovery… and it returned Error -2002F, which I eventually solved. The details are below…

You may wonder why I didn’t use a recovery partition? … I tried, but unfortunately it turned out to be damaged, since somebody “tried” before me. We’ll talk about this one in other article.

As you probably know, Internet Recovery can be initiated by pressing Command + T during Mac start up. Computer will boot for few seconds, then propose to choose a Wi-Fi network, following with password entry box.

This is where the trouble usually starts. After entering correct Wi-Fi password, my computer “froze” for few minutes, then shown an exclamation mark in triangle with the following text below: apple.com/support -2002F.

Internet recovery returned error -2002F

The meaning of error -2002F is “Failed connection to Apple server”, but it doesn’t give the reason for this.

Luckily I found a thread on Apple forum, which suggested to change DNS servers from default to in Wi-Fi router settings. And IT ACTUALLY WORKED! Pure magic!

What is DNS? is the primary public Google DNS server, that is provided by Google with the aim to make the Internet and the DNS system faster, safer, secure, and more reliable for all Internet users. ATTENTION: Configuring to use that instead of your default means that your queries go to Google instead of to your ISP.

I hope you know how to change Wi-Fi router DNS settings, but for those who don’t, here is a step by step guide.

Solving -2002F error by changing DNS

STEP 1 You have to physically take your wi-fi router in your hands, turn it over and get login details from the bottom sticker. Usually it’s something like admin/admin. There is also a router IP address to access the settings page.

STEP 2 Enter the IP address (from the sticker) in any browser on any device… In my case it was – Most probably you’ll have the same… but it might be

STEP 3 Enter login credentials from STEP 1.

STEP 4 Look for DHCP settings. Replace default numbers with

Changing DNS router settings

STEP 5 Try to start internet recovery on Mac again.

Hopefully this method sorted the error -2002F for you.

Alternative ways

In case you don’t have access to router settings, find another wi-fi connection… these days it’s not a problem. Possibly the DNS servers of another router will let your MAC to connect Apple servers.

Another solution is to connect your Mac with Ethernet cable directly to router.

The last thing to try is to un-tight the Mac from your Apple ID at icloud.com. I personally didn’t check if that method works, but other Mac users mention it. Try and give us some feedback.

In any case, leave a comment below to see wether this method was helpful or not. It would really help my website grow if you share my articles in social media (buttons are below). Be a part our community!

That’s all for today! See you!

2 thoughts on “[Solved] Error -2002f while using macOS Internet Recovery”

  1. Thank you! This error was bugging me. I had to change the primary & secondary DNS settings for it to work, but it recovered my iMac. Phew!


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