All friends of mine know that I’m a tech-guy… That I love technology whatever it is – from phones to quad-copters, from hand tools to RGB video lights. That said, if there is something I can help with, sure my friends will bring it to me. This time I had to erase a MacBook, so the owner could sell it. I didn’t think too long before deciding to complete an Internet Recovery… and it returned Error -2002F, which I eventually solved. The details are below…
You may wonder why I didn’t use a recovery partition? … I tried, but unfortunately it turned out to be damaged, since somebody “tried” before me. We’ll talk about this one in other article.
As you probably know, Internet Recovery can be initiated by pressing Command + T during Mac start up. Computer will boot for few seconds, then propose to choose a Wi-Fi network, following with password entry box.
This is where the trouble usually starts. After entering correct Wi-Fi password, my computer “froze” for few minutes, then shown an exclamation mark in triangle with the following text below: apple.com/support -2002F.
The meaning of error -2002F is “Failed connection to Apple server”, but it doesn’t give the reason for this.
Luckily I found a thread on Apple forum, which suggested to change DNS servers from default 0.0.0.0 to 18.104.22.168 in Wi-Fi router settings. And IT ACTUALLY WORKED! Pure magic!
22.214.171.124 is the primary public Google DNS server, that is provided by Google with the aim to make the Internet and the DNS system faster, safer, secure, and more reliable for all Internet users. ATTENTION: Configuring to use that instead of your default means that your queries go to Google instead of to your ISP.
I hope you know how to change Wi-Fi router DNS settings, but for those who don’t, here is a step by step guide.
Solving error -2002F by changing DNS
Hopefully this method sorted the error -2002F for you.
In case you don’t have access to router settings, find another wi-fi connection… these days it’s not a problem. Possibly the DNS servers of another router will let your MAC to connect Apple servers.
Another solution is to connect your Mac with Ethernet cable directly to router.
The last thing to try is to un-tight the Mac from your Apple ID at icloud.com. I personally didn’t check if that method works, but other Mac users mention it. Try and give us some feedback.
In any case, leave a comment below to see whether this method was helpful or not.
By the way… if you are here for the first time, read My Story here. I need your help to escape the Rat Race.
That’s all for today! Bye for now…